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SHIPPING TIMES

SHIPPING

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY IS MY SHIPMENT STATUS UNCHANGED?

WHY DO I HAVE TO PAY AN EXTRA FEE FOR SHIPPING COMPANY TO RECEIVE MY ORDER?

STILL NEED HELP?

SHIPPING METHOD

WHERE DO YOU SHIP FROM?

HOW DO YOU SHIP AND WHAT IS THE PRICING?

WHY DIDN'T MY ORDER COME IN 1 PACKAGE?

STILL NEED HELP?

PAYMENT

PAYMENT METHOD

HOW CAN I PAY FOR MY ORDER?

ARE YOU TRUSTED? HOW DO I KNOW IF MY PRIVATE INFORMATION IS SECURE WITH YOU?

STILL NEED HELP?

PAYMENT ERRORS

WHY COULDN'T I COMPLETE MY ORDER BECAUSE OF "ZIP CODE DOES NOT MATCH" ERROR?

STILL NEED HELP?

PRIVACY POLICY

PERSONAL INFORMATION

STILL NEED HELP?

MANAGING MY ORDER

ORDER

HOW TO PLACE AN ORDER?

HOW TO CANCEL MY ORDER?

WHAT IF A DISCOUNT CODE WASN'T APPLIED TO MY ORDER?

THE ITEM'S PRICE HAS CHANGED AFTER I PURCHASED, CAN IT BE APPLIED TO MY ORDER?

INCOMPLETE ORDER / MISSING ITEMS

SEPARATE PACKAGES?

STILL NEED HELP?

POST - PURCHASE

SHIPPING PROBLEMS

WRONG SHIPPING ADDRESS, WHAT I SHOULD DO?

TRACKING SHOWS "RETURNED TO SENDER" WHAT SHOULD I DO?

STILL NEED HELP?

REFUNDS AND RETURNS

CAN I GET A REFUND?

HOW TO PROCEED WITH RETURNS / EXCHANGES?

WHAT SHOULD I DO IF MY ITEM ARRIVED DAMAGED?

STILL NEED HELP?